EVS Attendant (7924)

About the role

This position is responsible for maintaining a clean and attractive appearance of the casino and other buildings owned and or operated by the Twenty-Nine Palms Band of Mission Indians in a clean, orderly, and safe manner by performing the following duties according to standard operating procedures and training standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker areas, employee break room (floors, walls, dust), and other assigned work areas.
• Sweep, scrub, and vacuum floors.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Dust and polish metalwork, fixtures, furniture, and equipment on all surface areas. Slot machines and electric escalator.
• Empty wastebaskets and empty and clean ashtrays.
• Transport trash and waste to designated disposal area.
• Replenish restroom supplies according to anticipated need and/or schedules.
• Provide soap and paper towels to patrons during peak or busy times when necessary.
• Clean contaminated spills with appropriate cleaning materials and protective equipment. Disinfect lavatory, floors, and fixtures after each use.
• Transport small equipment or tools between departments as assigned by supervisor.
• Caution management regarding complaints about misuse of property.
• Communicate job issues appropriately and only based on facts.
• Clean windows and doors.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

This job does not require supervisory duties.

Qualifications

• High school diploma or equivalent preferred but not required.
• One to three months related experience and/or training; or equivalent combination of education and experience.

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Requirements

• While performing the duties of this Job, the employee is regularly required to talk and hear.
• The employee is frequently required to stand; walk and sit.
• The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms.
• They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl.
• The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds.
• The employee is occasionally required use repetitive movements to complete tasks.
• Specific