eVolv Access Control Security Associate

Key Responsibilities

• Operate and monitor the eVolv Express® weapons detection system and related access control equipment
• Cover interior and exterior patrols across galleries, lobby areas, waterfront spaces, grounds, and parking areas
• Screen all guests, staff, contractors, and vendors entering the facility
• Verify identification, credentials, deliveries, and authorized access
• Perform secondary screening procedures in accordance with IAAM protocols
• Manage visitor flow to ensure safe, efficient entry
• Provide exceptional customer service and warmly welcome all visitors
• Aid with wayfinding, ADA accommodations, and general inquiries
• Observe and report suspicious behavior, prohibited items, and safety concerns
• Respond appropriately to incidents (medical, fire, weather, disturbances, evacuations, etc.)
• Support emergency response efforts and coordinate with first responders
• Complete Daily Activity Reports (DARs) and incident documentation accurately
• Assist with crowd management during events, school visits, and high-traffic periods

Minimum Qualifications

• A SC SLED Unarmed Security License is REQUIRED
• A High School Diploma or GED
• Strong customer service and communication skills
• Ability to remain calm and effective in high-pressure situations
• CPR, AED, and First Aid certification (or ability to obtain upon hire)
• Basic computer skills and report writing ability
• Strong attention to detail and professionalism with confidential information
• Ability to work independently and as part of a team

Preferred Qualifications

• Prior experience in security, law enforcement, military, hospitality, or customer service
• Experience with access control or weapons detection systems
• Experience working in museums, cultural institutions, hotels, or public venues

Position Summary

The eVolv Access Control Associates is responsible for maintaining a secure environment while delivering an exceptional guest experience. This includes monitoring access control systems, conducting patrols, enforcing museum policies, and responding to incidents with professionalism and care.

Work Environment & Physical Requirements

Prolonged standing and walking
Indoor and outdoor duties in varying weather conditions
Frequent public interaction
Lifting, bending, reaching, and stair use
Maintaining alertness in high-traffic environments