Events Operator Lead - Univ. of Minnesota - Athletics Combined

This position oversees or delegates responsibilities within catering and/or other premium services operations. Essential functions may vary by location based on client requirements and business needs.

Responsibilities

• Schedules and assigns daily work assignments within a premium services operation
• Oversees the completion of tasks within a catering, restaurant, or suites environment
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, and Aramark standards
• Ensures service areas are maintained including replenishment of product and cleanliness
• Provides excellent customer service, anticipating guests’ needs
• Maintains a positive attitude towards guests, customers, clients, and co-workers
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Job duties may change or new ones may be assigned without formal notice

Requirements

• Previous experience as a supervisor in a related role preferred
• Previous experience as a server or in a food service role required
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Ability to work independently with limited supervision
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Must be available to work flexible hours including evenings and weekends
• Physical demands may include lifting, bending, pushing, pulling, and/or extended walking and standing
• May require uniforms and/or usage of Personal Protective Equipment (PPE)

Pay

Hourly rate: $20.00 to $24.00

Benefits

• Comprehensive medical, dental, and vision coverage
• Work/life resources
• Retirement savings plans (e.g., 401(k))
• Paid days off, including parental leave and disability coverage

Benefits vary by location, legal requirements, employee eligibility, and work location.