Events & Learning Operations Coordinator

About the role

Professional Security Alliance, Inc. (dba PSA, The PSA Network, and Edge), located in Westminster, Colorado, is the world’s largest systems integrator consortium. The Events & Learning Operations Coordinator serves as a central operational resource supporting PSA's Events and Learning & Development teams.

Responsibilities

• Coordinate speaker logistics for PSA and Edge events, conferences, summits, peer groups, and educational programs
• Manage collection of speaker biographies, headshots, presentation materials, registration information, and special requirements
• Schedule and coordinate speaker preparation calls and planning meetings
• Support development, launch, and administration of conference Call for Papers processes
• Career administration
• Support ongoing administration of PSA University
• Manage course enrollments, learner records, attendance tracking, and reporting
• Aid in content administration and maintenance for BuyPSA.com training offerings
• Coordinate educational registrations, confirmations, reminders, and learner communications
• Process, track, and maintain records for Training Bucks requests and approvals
• Monitor Training Bucks utilization and prepare associated reporting
• Cook logistics for virtual and in-person training programs
• Aid in preparing evaluations, surveys, assessments, and participant materials
• Provide customer support related to educational programs, registrations, LMS access, and training resources
• Coordinate PSA participation at industry trade shows and conferences including ISC West, ISC East, NSCA, and other strategic industry events
• Manage booth logistics including furnishings, shipping, promotional materials, utilities, and event services
• Coordinate hotel accommodations, meeting space reservations, and staff logistics
• Track event deadlines and vendor deliverables
• Support the planning and execution of hosted receptions and partner events associated with trade shows
• Support logistics and operations for events of all sizes
• Event registration support
• Attendee tracking and reporting
• Travel manifests and transportation coordination
• Flight and arrival/departure tracking
• Hotel rooming list management
• Supply ordering and inventory management
• Shipping and material coordination
• On-site event support and execution
• Event communications and attendee correspondence
• Cook logistics for signage, materials, and event supplies
• In-House Event Ownership
• Manage planning, logistics, registration, attendee communications, facility setup, catering coordination, and event execution
• Cook roundtables, internal training programs, and other office-hosted educational events
• Ensure consistently positive attendee experiences and professional event execution

Requirements

• Bachelor's degree in Event Management, Hospitality, Business Administration, Marketing, Communications, Education, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.
• 2-4 years of experience in event coordination, learning administration, project coordination, association management, hospitality, or related fields.
• Experience supporting conferences, trade shows, educational programs, or member-based organizations preferred.
• Experience with event technology platforms such as CVENT preferred.
• Experience with Monday.com or similar project management software preferred.
• Experience working with learning management systems preferred.

Qualifications

• Honesty and Integrity
• Ability to communicate in a professional manner with team members at all levels of the organization
• Ability to prioritize, organize, and plan your workload effectively
• Must work well in a team environment and/or with little supervision
• Strong Attention to detail
• Positive attitude and drive to reach the common goal

Benefits

Competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO.

Pay

$50,000 - $60,000 annually plus 5% bonus.

Schedule

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours based on department needs.