Events and Security Assistant Account Manager

What You’ll Do

• Lead and Coordinate: Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently.
• Team Leadership: Assign tasks, direct work, and provide on-the-job training to event supervisors and staff.
• Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships.
• Emergency Response: Be the go-to person for client or site emergencies, ensuring timely and effective communication.
• Supervise and Motivate: Oversee shift supervisors, coach and train staff, and evaluate performance.
• Maintain Standards: Ensure all procedures and training materials are up-to-date and all positions are well-maintained.

What We’re Looking For

• Previous event and/or crowd management experience
• Professionalism: Ability to perform tasks in a highly professional manner in a customer service-driven industry.
• Communication Skills: Excellent oral and written communication skills.
• Adaptability: Respond effectively to changes and handle emergencies with ease.
• Experience: Minimum 1-3 years of professional-level experience. Prior experience in security, event staffing, law enforcement, or military is a plus.
• Education: High School Diploma or equivalent.

Physical and Mental Demands

• Active Role: Be prepared to sit, stand, walk, and occasionally climb or work in high places.
• Strength: Must occasionally lift, push, or pull up to 25 pounds.
• Vision: Specific vision abilities required, including close vision, distance vision, and depth perception.

Travel

Will be required between various venues

Pay, Benefits, and Work Location

• Competitive Salary: $60,000 - $62,500 / year
• Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
• Work Location: Iowa City, IA