Events and Experiences Coordinator

About the role

We're looking for someone to help deliver exceptional event experiences for our external clients, prospects, and partners. The Events & Experiences team designs and runs moments that build connection, deepen trust, and strengthen how people experience Rokt. The right person is highly organized, detail-oriented, calm under pressure, and energized by helping bring people together.

Responsibilities

• Support the planning and execution of internal and external events, hospitality moments, client experiences, gifting programs, and activations.
• Cook up event logistics including attendee lists, registration details, venue research, vendor coordination, run-of-show documents, shipping, materials, signage, catering, and on-site support.
• Maintain clear trackers, timelines, checklists, and project documentation so the team always knows what is happening, who owns what, and what is due next.
• Partner with internal teams including Marketing, Creative, GTM, Client Success, Rokt'star experience, EAs, and Hi!Tech to deliver smooth and consistent experiences.
• Support event communications, including drafting updates, reminders, guest details, post-event follow-ups, and internal stakeholder summaries.
• Sourcing and coordinating vendors, venues, gifting items, supplies, and event materials while ensuring deliverables are on time and aligned to the brief.
• Assist with on-site execution, including setup, guest check-in, troubleshooting, stakeholder support, and post-event pack-down.
• Capture learnings after events through feedback, retros, and post-event notes to help the team improve future experiences.
• Use AI tools thoughtfully to accelerate drafting, planning, research, logistics, and project coordination.
• Research vertical based events and opportunities for the Rokt GTM team.

Requirements

• Some experience or demonstrated interest in events, hospitality, marketing, employee experience, project coordination, or operations.
• Strong organizational skills and high attention to detail.
• Clear written and verbal communication skills, with the ability to keep stakeholders aligned and close the loop.
• Bias for action — you see what needs to be done, move quickly, and follow through.
• A service mindset and strong judgment, especially when supporting guests, clients, partners, senior leaders, or internal teams.
• Ability to manage multiple moving pieces at once while staying calm and reliable under pressure.
• Comfort working in Google Workspace, spreadsheets, project trackers, and common event or marketing tools.
• AI proficiency — you use AI tools to improve speed, quality, and organization while applying good judgment.
• Willingness to be hands-on during events, including setup, logistics, and on-site support.
• Ability to travel up to 20% of the time to support events on location.
• Experience with tools like HubSpot, Splash, Asana, Ramp, or similar platforms is a plus.

Benefits

Become a shareholder. Every Rokt'star gets equity in the company.
Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
Dog-friendly office
Extra leave (bonus annual leave, sabbatical leave etc.)
Work with the greatest talent in town
See the world! We have offices in New York, Seattle, Sydney, Tokyo and London
We believe we're better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).