Coordinator, Event Operations and Experience

Responsibilities

• Campus Design & Experience
• Support the overall design, planning and execution of the Miami Open
• Intentionally plan campus spaces, facades, signage, art installations, restaurant partners, and overall campus FF&E
• Auxiliary in the planning and execution of campus space build-outs, including layouts, FF&E, food and beverage integration and guest experience
• Coordinate the development of creative design assets from concept through production, including design reviews, revisions, approvals and final artwork delivery to vendors
• Source, coordinate and manage vendors across multiple campus projects, ensuring deliverables are completed on time and within scope
• Fan Journey and Ancillary Event Planning
• Support the planning of the fan journey for Miami Open guests
• Include arrival, parking, entrances, wayfinding and touchpoints throughout campus
• Coordinate with internal departments to deliver a seamless guest experience from arrival through departure
• Support the ideation, planning and execution of in-tournament Miami Open ancillary events, hospitality experiences and tournament programming
• Project Management
• Support multiple projects simultaneously while maintaining project timelines and deliverables
• Aid in budget management, including managing budget trackers, processing purchase orders and invoices, and monitoring expenses
• Track vendor contracts, insurance certificates and other required documentation
• Coordinate with internal departments and external vendors to monitor project progress and communicate updates, deadlines and action items

Qualifications

• Bachelor’s degree in Hospitality, Business, Marketing, Communications or related field preferred (or equivalent experience)
• 1-2 years of experience in hospitality, event operations, experiential marketing, luxury events or related industries preferred
• Outstanding organizational skills with the ability to manage multiple projects at once
• Exceptional attention to detail and ability to work effectively in a fast-paced environment
• Ability to build strong working relationships with internal stakeholders, vendors and external partners
• Strong organizational skills, interpersonal, verbal and written communication skills
• Flexibility to work extended hours, including evenings, weekends and event days as needed
• Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint)
• Experience using software such as SketchUp, Bluebeam or similar platforms is preferred