Events and Engagement Manager

Duties And Responsibilities

• Fundraising & Engagement: Lead the planning and execution of all signature fundraising events (e.g., Night of Broadway Stars, Sleep Outs) from concept, to supplies and logistics, to post-event analysis.
• In-person Support: Provide in-person support for major events and include some nights and weekends.
• Volunteers & Staff: Recruit, train, and manage volunteers and CHNJ staff supporting events.
• Customer Service: Provide superior customer service to P2P fundraisers via website support, coaching, providing fundraising materials and other support as needed.
• Service Days & Donation Drives: Support year-round Service Days, in-kind donation drives and other events.
• Technology & Data Management: Partner with the Director, Operations to ensure proper campaign setup and tracking in platforms like Salesforce, Donor Drive, and Classy. Create and manage events, enter data, and generate reports to track performance and guide strategy.
• Event Materials: Use Canva or similar tools to create event signage, branded documents and other materials to support events.
• Reporting & Process Improvement: Develop and adhere to event and departmental budgets and expense policies. Track event participation and fundraising metrics in collaboration with the Development Ops team. Participate in pre- and post-event reviews and recommend future improvements, including both cost and revenue. Ensure timely acknowledgment and compliance with internal protocols.
• Administrative Responsibilities: Develop and maintain vendor relationships necessary to support events and the broader Development Department. Prepare expense reports for leadership team members. Maintain adequate and orderly stock of event supplies and other hard materials needed to facilitate the work of the Development Department. Assist in preparing and assembling mailings to support development activities.

Qualifications

• Superior organizational skills with high level of attention to detail.
• Proven ability to manage multiple complex projects with competing deadlines.
• Exceptional interpersonal and communication skills-both written and verbal.
• Customer service mindset for donors, key stakeholders and Development Department team members.
• Curiosity and a commitment to continuous improvement.
• Commitment to the mission of Covenant House.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Bachelor's Degree and /or 2+ years of experience in development, events, marketing, or related field.
• Valid NJ driver's license and insurable driving record.

Benefits

• Medical
• Dental
• Vision
• 403B Retirement Plan