Event Telecommunicator (Emergency Dispatch) - Daytona International Speedway

Job Summary

Essential Functions

• Answer, process, and/or dispatch both emergency and non-emergency telephone calls and radio responses for law enforcement, fire rescue, emergency medical services, and other related public safety services, including maintenance and guest services requests.
• Record call data on 24/7 Incident Managing Software.
• Communicate with guests via 24/7 text messaging system.

Tools and Equipment Needed

• Basic office systems including but not limited to cellular phone, computer system & programs.

Attendance Requirements

• Hours will vary but will include all hours the office is open, evenings, weekends and holidays as necessary to attend events and to fulfill job responsibilities.

Qualifications/Requirements

• Minimum 18 years old
• US Citizen: lawful to work in the U.S.
• High School Grad/GED
• Valid Driver’s License
• Must successfully pass a driving record check to operate company vehicles/golf carts
• Attend mandatory annual training
• Ability to multitask in stressful environment
• Strong communication skills including written reports
• Positive attitude