Event Technical Specialist, Audio Visual- Interviews in Los Angeles on October 8th
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide which sections to include based on content.
We have Position Overview -> could be About the role.
Key Job Responsibilities -> Responsibilities.
Job Qualifications -> Qualifications (maybe also Requirements). There's also "Job Qualifications" includes degree, experience, etc. Also "Competencies" could be Skills.
Physical Requirements maybe part of Requirements? But we have no specific section for Physical Requirements; we could include under Requirements or maybe not create a section if not matching headings. The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can create sections for About the role, Responsibilities, Qualifications, Skills, Pay, Benefits? Benefits: posting mentions benefits but no detail; says "Encore is committed to providing the best benefits options... Click here to view the benefits options". That's not specific detail, just a link. According to rule: never create Benefits section unless posting actually states them. It does mention benefits but no specifics; it's just a generic statement. Likely we should not create Benefits section because no specific benefit details given. Similarly Schedule: posting mentions irregular hours, on-call status, days, evenings, weekends, holidays. That's schedule info. So we can create Schedule section with that content.
Pay: posting includes Hourly Pay Range: $33.00 - $34.00 plus description. So we can create Pay section.
Skills: Competencies section includes list of competencies. So we can create Skills section with those.
Requirements: maybe we can combine Job Qualifications and Physical Requirements? But we have separate headings: Requirements and Qualifications. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which to use. Likely we should have About the role (Position Overview), Responsibilities, Qualifications (Job Qualifications), Skills (Competencies), Pay, Schedule. Possibly also Requirements (maybe physical requirements). But we have both Requirements and Qualifications headings; we could put physical requirements under Requirements, and job qualifications under Qualifications. That seems appropriate.
Thus sections:
- About the role: Position Overview paragraph.
- Responsibilities: list of duties from Key Job Responsibilities (Equipment Operation, Customer Service, Training/Staff Development, Event Supervision, Equipment Maintenance). Each bullet maybe as
About the role
Position Overview The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area.
But we need to avoid repeating "Position Overview" maybe just start with the sentence. We'll keep the content.Responsibilities
- Equipment Operation: Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use.
- Customer Service: Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship.
- Training/Staff Development: Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Develops self as subject matter expert in discipline of specialty. Stays current with technology and industry trends.
- Event Supervision: Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event.
- Equipment Maintenance: Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs.
Requirements
Physical Requirements: Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 Hours; Standing: 4-5 Hours; Walking: 4-5 Hours; Stooping: 2-3 Hours; Crawling: 2-3 Hours; Kneeling: 2-3 Hours; Bending: 2-3 Hours; Reaching (above your head): 2-3 Hours; Climbing: 0-1 Hours; Grasping: 4-5 Hours. Lifting Requirements: 0-15 lbs* – Continuously; 16-50 lbs* – Frequently; 51-100 lbs – Occasionally; Over 100 lbs – Occasionally. Carrying Requirements: 0-15 lbs* – Continuously; 16-50 lbs* – Frequently; 51-100 lbs – Occasionally; Over 100 lbs – Never. Auditory/Visual Requirements: Close Vision – Continuously; Distance Vision – Continuously; Color Vision – Frequently; Peripheral Vision – Occasionally; Depth Perception – Frequently; Hearing – Continuously. Pushing/Pulling Requirements: 0-15 lbs* – Continuously; 16-50 lbs* – Frequently; 51-100 lbs* – Frequently; Over 100 lbs – Occasionally. (* indicates activities performed without assistance.)
We also need to include driver's license and lift 50 lbs etc. Those are in Job Qualifications; maybe we put them under Qualifications.Qualifications
- Bachelor’s Degree is preferred.
- 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required.
- 3-4 years of customer service or hospitality experience is preferred.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date.
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to.
- Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
- Strong customer, client and coworker interface experience and abilities.
- A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
Skills
- Deliver World Class Service
- Hospitality Ownership
- Do The Right Thing
- Demonstrates Self-Awareness
- Drive Results
- Ensures Accountability
- See The Big Picture
- Decision Quality
- Manages Complexity
- Value People
- Collaborates
Pay
Hourly Pay Range: $33.00 - $34.00. The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Schedule
Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. (Applies to both hotel and warehouse work environments.)
We should ensure no duplicate content. Also we removed the "Work Environment" details about hotel/warehouse; we could keep a brief mention but not required as schedule covers