Event Support Coordinator
Crisis24 · Menlo Park, CA · 3 wk ago
Information TechnologyFull-time
Responsibilities
- Serve as the primary logistical point of contact for event coordination, health/safety protocols, and attendee management
- Manage event communications and requests, ensuring timely and accurate follow-through
- Develop and implement event policies, protocols, and standard operating procedures
- Maintain composure and sound judgment in high-pressure, high-visibility situations involving executives, authorities, clients, and the public
- Support the design and delivery of project deliverables including roadmaps, project plans, change impact assessments, and communications plans
- Create and maintain comprehensive project documentation with timely stakeholder updates
- Contribute to business case development, change management planning, and governance preparation
- Use project management and workflow tools to monitor schedules, manage tasks, and report progress
- Collaborate with cross-functional and geographically distributed teams
- Supervise and direct workflow for event-related and operational communications
Qualifications
- 4+ years of relevant project coordination, operations, or administrative experience
- Solid planning and organizational skills with strong attention to detail
- Ability to manage multiple projects simultaneously and meet deadlines independently
- Professional written and verbal communication skills
- Experience creating presentations for senior levels of leadership
- Experience working with cross-functional and geographically distributed teams
- Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and project management tools
- Ability to analyze, prioritize requests, and identify critical issues quickly
- High emotional intelligence, customer focus, and a professional, global mindset
- Willingness to work evenings and weekends as necessitated by events
- Up to 40% travel required