Event Supervisor | Full Time Seasonal

About the Role

Assist the Event Manager with the execution and coordination of events that add value for guests at Loon Mountain. This role is key to maintaining Loon’s customer-focused organization by helping to get and keep guests.

Responsibilities

Supervisory Responsibilities

• Coordinate event operations with the Events Manager, event workers, clients, vendors, and other Loon Mountain departments.
• Supervise pre-event preparation, during-event operations, and post-event breakdown.
• Manage and coordinate event workers, including scheduling and setting expectations for each event.

General Responsibilities

• Facilitate administrative duties, including:
  • Manage event product purchasing (equipment, tickets, promotional items, etc.).
  • Coordinate internal event communications via email and event function sheets.
  • Organize event registration, release of liability, and registration forms.
  • Assist the Event Manager with event development and production.
  • Complete event workers' payroll and manage team member scheduling weekly.
  • Maintain organization of the events office and storage spaces.
  • Assist in early-season training for event workers and provide ongoing support.
• Oversee day-of event operations, including:
  • Set-up and breakdown of event sites (must be able to lift 50 lbs).
  • Registration and organization of participants.
  • Setting up event arenas with fencing or other materials.
  • Communicate with Mountain Operations, Ski Patrol, and other resort staff to execute events.
  • Control event arena entrances and exits.
  • Provide excellent guest service and communicate event details to the public.
  • Coordinate with vendors and event partners as directed by the Events Manager.
• Provide service to internal and external customers by following Resort Etiquette Guidelines.
• Respond to guests and employees courteously and efficiently.
• Ski or snowboard at an intermediate level or above.

Safety Responsibilities

• Prioritize the safety of self, co-workers, and guests at all times.
• Report potentially harmful equipment or situations to a supervisor immediately.
• Report safety-related accidents and incidents to a supervisor without delay.
• Follow all company and department safety policies and procedures.
• Operate equipment safely to prevent injury.
• Drive in accordance with the law and Loon Mountain Resort policies.

Qualifications

• A high school education or equivalent.
• Up to one year of related experience or training, or an equivalent combination of education and experience.
• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Physical Demands

• Lift and move equipment weighing 10-50 lbs on occasion.
• Tolerate exposure to cold temperatures and variable weather conditions (wind, snow, rain).
• Stand for extended periods of time.