Event Staff

About the role

Under immediate supervision, performs various duties in connection with scheduled events at the El Paso Convention & Performing Arts Center, including skilled and unskilled job tasks as assigned.

Responsibilities

• Assist and direct patrons to appropriate destinations (e.g., concessions, restrooms).
• Serve as ticket taker and/or usher, distributing programs and escorting patrons to their seats.
• Assist with last-minute pre-event needs such as set-up, decorating, and finding materials.
• Provide special accommodations for patrons with disabilities, senior citizens, students, and groups.
• Ensure the safety of patrons, staff, vendors, participants, and others on premises.
• Assist in controlling unusual circumstances and events during emergencies (e.g., fire, storm, riots).
• Assist with crowd control inside and outside the premises.
• Handle disturbances or problems during events, including escorting disruptive individuals to security or off premises.
• Report problems concerning events to Event Managers.
• Resolve problems and address complaints effectively under pressure.
• Perform other duties as assigned.

Skills

• Maintain effective working relationships with clients, patrons, employees, exhibitors, and others.
• Knowledge of office practices and procedures.
• Follow oral and written instructions and communicate effectively in both forms.
• Remain flexible, demonstrate customer relations and problem-solving skills, and adapt to situations as they occur.
• Strong verbal and interpersonal skills.

This position offers a competitive salary.