Event Staff

About the role

We are looking for team players who enjoy meeting people and sparking conversations to join our LAZ family as Event Staff. Our Event Staff operate out of Q2, Moody Center & Austin Rodeo Location in Austin, Texas.

Responsibilities

The Event Staff members are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events at the University of Texas. Principal job duties include:

• Meet and greet each customer with courtesy and great customer service
• Collect the parking fees and provide correct change
• Understand and know how to handle the different types of parkers
• Understand the surroundings and event details in order to answer questions
• Accurately distribute tickets (proof of purchase) to each customer
• Expedite the traffic flow in a timely fashion
• Adhere to dress code and follow all safety standards
• Communicate with management, supervisors and traffic directors
• Prepare and reconcile reports
• Answer customer service questions concerning parking and general customer inquiries

Requirements

Preferred qualifications include 2+ years in a customer service role, experience handling cash and conducting monetary transactions, and previous experience working in outdoor/extreme weather conditions.

Skills

• Ability to communicate professionally and effectively
• Ability to handle challenging and at times, emotionally charged situations
• Must be able to work unsupervised
• Ability to speak, read, and comprehend the English language
• Must be able to work standing-up/on-feet for extended periods of time
• Demonstrates a sense of urgency and timeliness
• Demonstrate the ability to seek improvement
• Excellent teambuilding and interpersonal skills

Benefits

Benefits include Pay Activ – On-demand access to earned wages, paid training, free company uniform, health coaching and resources, employee assistance program, and smoking cessation program.

Pay and Schedule

Pay rate is $14/hr, with approximately 24-32 hours per week depending on availability. Monday-Friday PM shifts and weekends AM & PM shifts are available.