Event Staff

Location: Foxborough, MA

Pay

$18.00/HR (Ask about our attendance bonus)

Schedule

Flexible Availability / Event-based scheduling (schedule is provided at least 1 week in advance)

Benefits

• Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training
• Free company uniform
• Health Coaching & Resources – One-on-one health coaching available to all employees
• Employee Assistance Program (EAP) – 24/7 access to confidential counseling for you and eligible household members
• Smoking Cessation Program

About the Role

The Event Staff employee greets and creates a welcoming atmosphere for our customers and clients.

Responsibilities

• Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude to develop a rapport with the customer base
• Assist customers in lobbies, lanes, and in the parking office; help direct traffic
• Lift equipment and set up for events both inside and outside event spaces
• Flag customers into parking facilities and surface lots to create a simple and effective entrance and exit
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times
• Accept monthly and debit payments and process credit cards
• Work with or without supervision
• Assist with cashiering functions as needed
• Communicate any malfunctioning parking equipment to ensure appropriate access to management
• Other related duties as assigned

Requirements

• Strong customer service experience

Skills

• Ability to communicate professionally and effectively
• Ability to speak, read, and comprehend the English language
• Must be open to feedback, differing opinions, and other points of view
• Demonstrates a sense of urgency and timeliness
• Demonstrate the ability to seek improvement
• Excellent team building and interpersonal skills

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds
• Ability to stand, walk, and run for extended periods of time
• Ability to bend, stoop, squat, and lift frequently throughout a shift

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.