Event Services Technician - Audio Visual, Event Technology

About the role

The Event Services Technician assists with floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment. The primary focus is on delivering unmatched customer service to guests and clients.

Responsibilities

• Ensure all event sets and strikes are completed according to Company SOPs.
• Greet guests/clients before event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Follows through on all client requests.
• Look for opportunities to enhance client’s event.
• Maintain accurate client event information within the Company’s business systems.
• Review daily invoices with client and obtain client’s signature on invoice(s).
• Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage.
• Ensure all inventory is in good working order and rental condition.
• Ensure any lost, stolen or damaged equipment is immediately reported to management.
• Ensure inventory is secure from theft and/or damage.
• Make sure all Company occupied areas are clean, organized, and up to Company standards.
• Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
• Comply with all Company policies and procedures.
• Other duties as assigned.

Requirements

• A High School Graduate or equivalent.
• Prior exposure to audio visual and/or hospitality industry.
• Computer proficiency (hardware, software and networking).

Skills & Knowledge

• Strong technical aptitude.
• Planning ability; able to plan ahead and prioritize.
• Excellent organizational skills.
• Strong interpersonal skills.
• Strong verbal, listening and written communication skills.
• Strong customer focus.
• Strong team player orientation.

Benefits

• Generous time off with PTO, holidays and sick/personal days.
• 401k with a contribution match.
• Insurances; health, vision, dental and more.