Event Services Supervisor - Audio Visual, Event Technology

Essential Functions

• Supervise non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
• Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete.
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the client’s event.
• Ensures all inventory is in good working order and rental condition.
• Complies and enforces all Company security and safety measures.
• Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage.
• Ensure any lost, stolen or damaged equipment is immediately reported to supervisor.
• Continually work toward updating and improving technical skills.
• Provide continued communication with client to ensure success of all events.
• Maintain accurate client event information into the Company’s billing/event order system.
• Review invoice with client and obtain client’s signature on invoice and add-ons.
• Ensure all Company occupied areas are clean, organized and up to Company standards.

Supervisory Responsibilities

• Indirectly provide oversight to technical crew for daily activities.
• Provide coaching, mentoring, directing work.

Education & Experience

• Two (2) to three (3) year’s prior experience in the audio visual and/or hospitality industry.
• Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.

Skills & Knowledge

• Strong technical aptitude.
• Planning ability; able to plan ahead and prioritize.
• Excellent organizations skills.
• Strong inter-personal skills.
• Strong verbal, listening and written communication skills.
• Strong customer focus.
• Strong team player orientation.

Benefits

• Generous time off with PTO, holidays and sick/personal days.
• 401k with a contribution match.
• Insurances; health, vision, dental and more.

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