Event Security Officer
Ronin Protection Solutions Inc. · Manteca, CA · 5 mo ago
Customer ServiceInternship
Key Responsibilities
- Maintain a High-Visibility Presence: Monitor entrances, exits, stages, VIP areas, and general event grounds to ensure safety and deter unwanted activity.
- Crowd Control & Guest Management: Assist with managing attendee flow, preventing overcrowding, and enforcing venue policies, including bag checks and credential verification.
- Incident Response: Respond swiftly and professionally to altercations, disturbances, medical emergencies, or suspicious activity; notify supervisors and emergency services as necessary.
- Access Control: Ensure that only authorized individuals access restricted or backstage areas using proper wristbands, credentials, or identification.
- Customer Service: Provide directions, answer basic event questions, and assist guests in a courteous and helpful manner while de-escalating tense situations.
- Collaboration: Work closely with event coordinators, venue staff, law enforcement, and medical personnel to maintain smooth operations.
- Report Writing: Document all significant incidents, accidents, or safety concerns clearly and promptly using company-provided forms or software.
Qualifications
- Must be 18 years or older
- High school diploma or GED required
- Previous experience in event, venue, or security services a plus
- Prior military and/or law enforcement experience strongly preferred
- Strong observational, interpersonal, and conflict resolution skills
- Able to remain calm and authoritative in high-stress or emergency situations
- Must be able to walk, stand, and remain alert for extended periods (up to 8–12 hours)
- Must be available to work evenings, weekends, and holidays as scheduled
- Valid California Guard Card (required); CPR/First Aid a plus