Event Security Officer

Position Overview

Citadel Security USA is expanding its event staffing team and is seeking professional, dependable Event Security Officers to assist with a variety of assignments throughout the Denver area. Officers may work concerts, sporting events, festivals, private functions, corporate gatherings, and community events. This role is well-suited for individuals who enjoy working in public-facing environments, maintaining awareness in active settings, and providing exceptional service while supporting venue safety. Assignments vary by location and event type, creating opportunities to work at different venues and gain broad event security experience.

Key Responsibilities

• Maintain a visible security presence throughout assigned event locations
• Monitor crowd activity and help promote a safe, orderly environment
• Observe for unsafe conditions, disturbances, or suspicious behavior
• Absorb and support event staff with maintaining organized guest flow
• Verify tickets, credentials, badges, wristbands, or authorized access permissions
• Conduct bag inspections or screening procedures when required by venue policies
• Help secure restricted or staff-only areas
• Report unauthorized access attempts or policy violations
• Greet guests, vendors, performers, and event personnel professionally
• Provide directions, information, and general assistance as needed
• Resolve minor guest concerns using professionalism and effective communication
• Always Represent Citadel Security USA in a courteous and respectful manner
• Support a positive guest experience while maintaining security standards
• Respond appropriately to incidents, emergencies, or medical situations
• Use de-escalation techniques when addressing conflicts or disruptive behavior
• Communicate security concerns promptly to supervisors and event management
• Assist with emergency response procedures and venue evacuations when necessary
• Complete accurate incident reports, activity logs, and required documentation

Qualifications

• Must be at least 18 years of age
• Reliable transportation to event locations throughout the Denver metropolitan area
• Strong verbal communication and interpersonal skills
• Ability to remain calm and professional in fast-paced environments
• Dependable attendance and punctuality
• Ability to follow site instructions, event procedures, and safety protocols
• Strong observation skills and attention to detail
• Ability to work independently and as part of a team

Preferred Qualifications

• Previous experience in event security, guest services, hospitality, or crowd management
• Experience working concerts, festivals, sporting events, conventions, or public gatherings
• Familiarity with access control procedures and incident reporting
• Colorado Guard Card or ability to obtain one
• Customer service experience in public-facing roles