Event Sales Manager

Responsibilities

• Plan and execute flawless catering and convention events
• Build, maintain, and grow relationships with customers and accounts
• Ensure customer satisfaction during client functions
• Manage, coordinate, and execute group assignments
• Maintain strong client relations and ensure event specifications are communicated and executed
• Maximize food and beverage revenues through upselling
• Communicate information to all hotel departments to execute group needs
• Monitor and enforce program deadline dates
• Distribute banquet event orders, diagrams, and event resumes
• Communicate any changes to resort departments
• Accurately forecast group food and beverage revenues
• Partner with Group Reservations Coordinator to implement sales agreement items
• Participate in site visits and planning meetings
• Verify deposit due dates and billing at point of turnover
• Review bill with client during pre/post-convention meetings

Qualifications

• High School diploma or equivalent required
• At least 3 to 5 years of progressive experience in a hotel or related field preferred
• College course work in related field helpful
• Strong computer knowledge/skills required
• Schedule flexibility required with some long hours possible
• Maintain a warm and friendly demeanor at all times
• Effective communication skills (verbal and written) required
• Multitasking and prioritizing departmental functions required
• Attention to detail and ability to handle multiple tasks required
• Attentive, friendly, courteous, and service-oriented demeanor required
• Attendance at hotel required meetings and trainings required
• Maintain high standards of personal appearance and grooming required