Event Operations Supervisor

The Events Operations Supervisor is responsible for logistical coordination and execution of all assigned equipment and resources for both internal and external events and to support the Director in large‑scale or high‑profile events as requested. The focus is to consistently deliver efficient and well‑coordinated scheduling of event resources and equipment, high‑quality customer service, and to support the department in achieving its goals for effective and efficient operations.

Responsibilities

• Coordinate daily, weekly, and monthly setup and tear‑down schedules for self and operational staff.
• Supervise full‑time, part‑time, and student operations staff.
• Interview, hire, and train student staff to assist with evening and weekend events.
• Work closely with housekeeping services to ensure correct communication of event housekeeping needs.
• Coordinate audio‑visual needs with the Information Technology department.
• Oversee delivery and set‑up of all rental items for special events or meetings.
• Demonstrate a strong focus on guest satisfaction and relations, providing outstanding customer service.
• Become a super user of 25Live – learn in‑depth reporting and create specific reports as needed.
• Review monthly inventory.

Qualifications

• High school diploma or equivalent required; at least one year of related experience and/or training, or an equivalent combination of education and experience.
• Supervisory or management experience of at least 10 months.
• Advanced knowledge of conferences and special events preferred.
• Proficient knowledge of audio‑visual concepts preferred.
• Motor vehicle license required.
• Ability to work closely and professionally with others as part of a team, be flexible, pay attention to detail, work without supervision, demonstrate considerable initiative, and communicate professionally both verbally and in writing.
• Works well with others from diverse backgrounds.
• Ability to manage multiple priorities under tight deadlines, establish departmental goals and priorities, perform advanced supervisory responsibilities, and contribute to Capital University’s philosophy, strategic plan, goals, and doctrine.
• Must be available to answer and respond to calls outside of business hours as notified by supervisor.
• Many events require early morning, evening, and weekend hours.
• Capital University is currently unable to sponsor employment visas or consider candidates who will require visa sponsorship.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Family education benefits
• Short‑term and long‑term disability coverage
• Life insurance
• Free parking

Schedule

• Early morning, evening, and weekend hours as required; on‑call availability outside regular business hours.