Operations Supervisor

About Us

WEC Energy Group is one of the nation’s largest electric generation, distribution, and natural gas delivery holding companies, serving 4.7 million customers across the Midwest. The company is committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. As a Fortune 500 company, WEC values and develops its employees, emphasizing safety, well‑being, and a diverse, inclusive workforce.

Job Summary

The Operations Supervisor manages internal resources, external contracted resources, and business applications/processes for the business unit. This role includes supervisory tasks in electric operations related to construction, design, planning, and scheduling for We Energies electric transmission and distribution systems. The supervisor oversees construction or maintenance activities for transmission and distribution infrastructure within an assigned area, ensuring safety, efficiency, and timely service to customers.

Responsibilities

• Plan, coordinate, and conduct safety meetings to communicate safety requirements, updates, and required training.
• Manage work assignments to minimize overtime and costs while maintaining optimal customer service.
• Conduct daily tailgate sessions to communicate work assignments, review procedures, and discuss safety hazards and mitigation techniques.
• Motivate and engage employees to increase efficiency, productivity, availability, safety performance, and core expectations.
• Coach, counsel, and train employees for improved job performance; implement and administer progressive disciplinary processes when appropriate.
• Apply knowledge of labor contracts to decisions regarding scheduling, work assignments, and performance issues.
• Evaluate performance, coach, develop, and conduct annual performance reviews with individual employees.
• Ensure all customer expectations are met through timely response and quality work.
• Supervise all customer‑requested work to meet negotiated dates.
• Communicate with customers before and during planned outages and resolve related concerns.
• Coordinate storm‑restoration emergencies and keep customers informed of field issues.
• Manage all trouble or emergency work within a defined area.
• Audit work from design through construction with the Customer Service group or other teams; provide feedback for process improvement.
• Visit work sites to observe crews, inspect work in progress, and ensure safe use of personal protective equipment, tools, and equipment.
• Ensure quality work complies with construction standards, contract provisions, and all applicable rules, regulations, codes, and laws.
• Manage area budget by controlling costs of tools, materials, work hours, and vehicle expenses; approve contractor invoices as appropriate.
• Build and maintain positive relationships with employees, unions, customers, trade groups, and government agencies.
• Engage employees to promote an inclusive workforce and team environment.
• Work with customers to proactively identify needs and problems.
• Respond to complaints related to crew or contractor performance and work with customers to resolve them.
• Represent the company in community activities.
• Coordinate facilities management for repairs and maintenance.
• Represent the office or area on special project teams, committees, and industry organizations as assigned.
• Become proficient with computer hardware and applications to perform the job efficiently and safely.

Minimum Qualifications

• High School Diploma, HSED, or GED
• 3 years of experience in a utility or similar industry and/or 3 years of supervisory experience of direct reports
• Valid driver’s license
• Good working knowledge of union contracts and employee‑relationship building
• Ability to establish and maintain good working relationships with employees, contractors, and community groups
• Strong communication and organizational skills (beneficial)

Preferred Qualifications

• Formal engineering or technical training beyond high school is preferable.

Pay Range

Minimum: $90,507.56 – Maximum: $156,125.32. The starting salary within this range will be based on factors such as education, qualifications, certifications, experience, geographic location, shift, travel requirements, collective bargaining agreements, and business needs.