Event Management Intern - Event Operations

About the role

BEST Crowd Management is a nationwide leader in event security and guest services, providing operational excellence at some of the most high-profile stadiums, arenas, and entertainment venues in the country.

Responsibilities

• Aid in the hiring, scheduling, and payroll management for event security and guest services staff.
• Support the set-up and breakdown of event operations, ensuring all logistics align with security and crowd management plans.
• Help lead gameday operations, including deployment of staff, troubleshooting issues, and working frontline roles as needed.
• Conduct onboarding and training for new event staff.
• Collaborate with stadium and arena leadership teams to ensure operational efficiency.
• Participate in post-event evaluations and reports to improve future operations.
• Gain exposure to venue security protocols, emergency response plans, and crowd control strategies.
• Provide hands-on support in various departments to gain a 360-degree view of event management.

Requirements

• Currently pursuing or recently completed a degree in Sports Management, Hospitality, Business, Criminal Justice, or a related field.
• Passion for live events, sports, and large-scale operations.
• Strong communication and leadership skills with the ability to problem-solve in fast-paced environments.
• Ability to work nights, weekends, and holidays as required for events.
• Willingness to work in both operational and administrative roles, gaining well-rounded experience.
• Comfortable working outdoors and in various weather conditions.

Qualifications

• Currently pursuing or recently completed a degree in Sports Management, Hospitality, Business, Criminal Justice, or a related field.
• Passion for live events, sports, and large-scale operations.
• Strong communication and leadership skills with the ability to problem-solve in fast-paced environments.
• Ability to work nights, weekends, and holidays as required for events.
• Willingness to work in both operational and administrative roles, gaining well-rounded experience.
• Comfortable working outdoors and in various weather conditions.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Knowledge of event security protocols and emergency response plans.
• Experience with event planning and coordination.

Benefits

The internship offers paid internships ($7.25 / hr for office hours & $15.00 / hr on Event Days).

Pay

$15.00 / hr on Event Days

Schedule

Nights, weekends, and holidays as required for events.

Benefits

Not specified.