Event Management Intern - Event Operations

About the role

BEST Crowd Management is a nationwide leader in event security and guest services, providing operational excellence at some of the most high-profile stadiums, arenas, and entertainment venues in the country. Internship Overview BEST Crowd Management is seeking motivated Event Management Interns to gain hands-on experience in Event Security & Guest Services Operations at major stadiums and arenas. This role is designed for students or recent graduates looking to develop leadership skills in large-scale event operations, crowd management, and venue security.

Key Responsibilities

• Aid in the hiring, scheduling, and payroll management for event security and guest services staff.
• Support the set-up and breakdown of event operations, ensuring all logistics align with security and crowd management plans.
• Lead gameday operations, including deployment of staff, troubleshooting issues, and working frontline roles as needed.
• Conduct onboarding and training for new event staff.
• Collaborate with stadium and arena leadership teams to ensure operational efficiency.
• Participate in post-event evaluations and reports to improve future operations.
• Gain exposure to venue security protocols, emergency response plans, and crowd control strategies.
• Provide hands-on support in various departments to gain a 360-degree view of event management.

What We’re Looking For

• Currently pursuing or recently completed a degree in Sports Management, Hospitality, Business, Criminal Justice, or a related field.
• Passion for live events, sports, and large-scale operations.
• Strong communication and leadership skills with the ability to problem-solve in fast-paced environments.
• Ability to work nights, weekends, and holidays as required for events.
• Willingness to work in both operational and administrative roles, gaining well-rounded experience.
• Comfortable working outdoors and in various weather conditions.

What You’ll Gain

• Hands-on experience in stadium and arena operations at major venues.
• Mentorship from industry leaders in event security and crowd management.
• Networking opportunities within the sports and live event industry.
• A chance to be part of high-energy events, from professional sports games to concerts and special events.

How To Apply

Interested candidates should submit a resume and cover letter detailing their interest in event operations and relevant experience.