Event & Lifestyle Coordinator - Overture North Scottsdale

About the role

Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed.

Responsibilities

• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
• Makes sure all amenities are in tour condition and prepared for resident use.
• Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses.
• Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
• Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
• Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
• Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

Requirements

High school diploma or equivalent required. Bachelor’s degree preferred. Minimum of 2 years of event planning or customer service experience. Must have strong organizational and communication skills. Proficient in Microsoft Office Suite.

Qualifications

Ability to work independently and manage multiple tasks simultaneously. Strong interpersonal and communication skills. Ability to multitask and prioritize effectively. Knowledge of local area restaurants, shops, and delivery places.

Skills

Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Familiarity with Microsoft Office Suite. Event planning experience. Customer service experience.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Generous Paid Time off. Onsite housing discount at Greystar-managed communities. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits.

Pay

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Schedule

Full time position located in Scottsdale, Arizona.