Event & Lifestyle Coordinator - Destinations Alexander
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. The company is the largest operator of apartments in the United States, managing over one million units/beds globally.
About the role
The Lifestyle Coordinator plays an integral role in supporting the day-to-day management of the community to achieve resident retention goals. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, create and coordinate programs and resident events, and support all aspects of sales and marketing for the community.
Responsibilities
- Greets prospects and residents as they enter the office/leasing area and ensures their comfort while they wait to speak with a team member.
- Assists with tours as needed.
- Answers phone calls, routes calls to the appropriate team member, and assists with completed service request callbacks.
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival.
- Manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
- Manages all package deliveries by documenting arrival information and notifying residents within 24 hours.
- Ensures all amenities are in tour condition and prepared for resident use.
- Develops and executes innovative, creative, and dynamic events, services, and programs using amenity space.
- Develops outcomes and assessment metrics to determine program success.
- Maintains detailed information on local restaurants, shops, delivery services, and other pertinent resident interests.
- Builds and maintains positive relationships with concierge vendors and local businesses.
- Offers recommendations to residents on a variety of services or needs and stays updated on community events.
- Monitors and responds to the Lifestyle email account, ensuring timely responses and marketing of events and initiatives.
- Creates and produces the monthly calendar, newsletter, and flyers with activities and events.
- Monitors and submits items for Resident Portal postings.
- Participates in ensuring Greystar sales and marketing program standards and benchmarks are met.
- Provides input into budget development for planned activities and resident retention, and manages expenses to budget.
Pay
The hourly range for this position is $20.00 - $22.00. Additional compensation may include participation in bonus programs based on individual and company performance.
Benefits
- Competitive medical, dental, vision, disability, and life insurance benefits.
- Low (free basic) employee medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
- Onsite housing discount at Greystar-managed communities (subject to availability).
- 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with company match up to 6% of pay after 6 months of service.
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.