Event & Lifestyle Coordinator - 55+ - Naples, FL

About the role

This is a future opportunity posting. While we are not actively hiring for this role today, we are building a pipeline of interested candidates for upcoming openings within the next 30 -45 days.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Ensures all amenities are in tour condition and prepared for resident use.
• Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
• Makes sure the Lifestyle E-mail Account is monitored and responses are made in a timely manner. Works with the Lifestyle Team to ensure messages are responded to and to create marketing and awareness of events, programs, services, and initiatives.
• Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
• Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
• Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

Qualifications

• Experience working in a fast-paced environment
• Excellent interpersonal and customer service skills
• Ability to work independently and manage multiple tasks simultaneously
• Knowledge of local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents
• Proficiency in Microsoft Office Suite
• Ability to communicate effectively both verbally and in writing
• Ability to maintain confidentiality and handle sensitive information

Skills

• Event planning and coordination
• Customer service
• Communication
• Organization
• Microsoft Office Suite

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Generous Paid Time off
• Onsite Housing Discount
• 6-Week Paid Sabbatical
• 401(k) with Company Match
• Paid Parental Leave and lifetime Fertility Benefit reimbursement
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

Pay

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Schedule

Full time position located in Ft. Lauderdale, Florida.