Event Coordinator

Summary Of Responsibilities

• Event Planning and Coordination and Team Oversight: Plan, coordinate, and execute admissions recruitment events, such as open houses, conferences, and banquets. Manage event logistics, including venues, catering, décor, technology, and stakeholder coordination. Oversee event staff, volunteers, and student ambassadors to ensure smooth execution and alignment with UVU’s brand and recruitment goals.
• Supervision & Operations Oversight: Provide direct supervision to the Tour Coordinator and oversight of Welcome Center front desk operations. Ensure guest experience standards are met through scheduling, customer service training, and operational efficiency. Serve as a point of escalation for guest or tour-related issues.
• Marketing and Promotion: Collaborate with the Admissions team to develop and implement marketing campaigns promoting Admissions events and experiences through social media, email, text, and print. Monitor campaign performance and adjust strategies for maximum impact.
• Budget Management: Create and manage budgets for events and Welcome Center operations, ensuring cost-effectiveness and responsible use of funds. Track expenses and prepare financial reports.
• Event & Experience Evaluation and Reporting: Conduct post-event and guest experience evaluations, analyze data, and prepare reports on attendance, feedback, and success metrics. Use insights to recommend and implement improvements.

Qualifications / Licenses / Certifications

• Associate degree or two years of related experience.
• Experience in event planning, hospitality, or customer service.
• Proficiency with office software and the ability to meet deadlines.
• PREFERRED: Bachelor's degree in a related field. 2+ years in event coordination or high ed recruitment. Experience supervising staff or students and using event/CRM systems. Knowledge of budget development, expense tracking, and financial reporting to ensure cost-effective execution of events and visit programs. Knowledge of methods for collecting, analyzing, and reporting on event and visitor data to evaluate success and inform future improvements.