Event Coordinator
The Shore and Country Club · Norwalk, CT · 2 mo ago
ManagementFull-time
Responsibilities
- Serve as the primary contact for all member and sponsored event inquiries.
- Meet with members and event hosts to understand their vision, preferences, and event needs.
- Prepare event proposals, contracts, Banquet Event Orders (BEOs), invoices, and final billing.
- Cook up every stage of the event planning process, including menus, timelines, room layouts, décor, audiovisual needs, and event logistics.
- Create detailed event diagrams and floor plans to ensure seamless execution.
- Collaborate with the leadership team to plan and execute Club events and special programming.
- Work with the culinary and management teams to develop menus, pricing, and event packages.
- Cook up staffing needs and communicate event expectations with the Banquet Captain and service team.
- Lead event planning and pre-event meetings to ensure all departments understand event details and expectations.
- Serve as the primary point of contact for event hosts during their event, ensuring all details are executed according to plan and addressing any concerns that arise.
- Oversee the overall flow and success of events while allowing the Banquet Captain to direct service operations and event execution.
- Communicate weekly function schedules and event information to all affected departments.
- Cook up equipment, rentals, and operational needs with the appropriate departments.
- Build strong relationships with members, guests, vendors, and fellow employees while delivering exceptional hospitality.
- Review event feedback and identify opportunities to continuously enhance the member and guest experience.
- Aid with additional projects and operational initiatives as assigned.
Qualifications
- Minimum of two years of hospitality, catering, event planning, banquet management, or related experience; private club experience is preferred.
- Exceptional organizational skills with the ability to manage multiple events and priorities simultaneously.
- Strong attention to detail and excellent problem-solving abilities.
- Professional, outgoing, and relationship-focused with a genuine passion for member service.
- Excellent verbal and written communication skills.
- Ability to lead through collaboration and effectively coordinate multiple departments.
- Knowledge of banquet operations, food and beverage service, and event logistics.
- Knowledge of wine, beer, and spirits is preferred.
- Proficiency with Microsoft Office and Point of Sale (POS) systems.
- Ability to remain calm, adaptable, and solution-oriented in a fast-paced environment.
Physical Requirements
- Ability to stand and walk for extended periods throughout events.
- Ability to lift and carry up to 50 pounds.
- Frequently bend, stoop, reach, and move event equipment as needed.
- Ability to work evenings, weekends, holidays, and special events.
- Ability to work both indoors and outdoors depending on event location and seasonal operations.
What We Offer
- Competitive salary commensurate with experience and qualifications.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Paid Time Off.
- Club Management Association of America (CMAA) National and Local Chapter dues.
- Complimentary employee meals during shifts.
- A collaborative, team-oriented work environment with opportunities for professional growth and development.
- Closed on Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.
- The Club is fully closed (excluding administrative offices) from January through mid-March, providing an opportunity to work hybrid during the off-season.