Event Coordinator
About the role
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 3 food courts and 6 dining halls, 4 markets, 1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.
Responsibilities
- Organize all staff, equipment and logistics of events, as well as pre-event logistics that include entering data information into the EventMaster software system.
- Ensure everything needed for a particular event is on hand or ordered in a timely manner to make each occasion successful.
- Provide professional and friendly customer service critical for success of role and representing RAVE! catering for the University.
- Supervise events and follow-up with clients.
- Understand the catering menu and be knowledgeable about menu selections based on the event and setting.
- Initiate creative ideas for event set up, presentation, and flow.
- Manage and run events that vary from small break services to large plated meals; may oversee many staff or work alone.
- Model the Division’s mission and values, and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients.
- Work with supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols, including RAVE! Catering dress code.
- Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.
- Perform other duties as assigned to ensure NC State Dining business needs are met.
Qualifications
- High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
- Preferred: Previous catering sales experience in a restaurant, hotel or conference center, or catering organization.
- Preferred: Expert knowledge of RAVE! Catering (initial contact with customers).
- Preferred: Proficient in the use of computers and ability to learn new software programs.
- Required: Valid Driver’s License; state vehicle furnished to drive to events or other Campus Enterprises locations.
- Required: ServSafe certification or ability to obtain within 90 days of employment; must maintain certification as condition of employment.
Skills
- Proficient in computer use and ability to learn new software programs.
- Knowledge of catering menu and ability to match selections to event and setting.
- Ability to initiate creative ideas for event set up, presentation, and flow.
- Strong customer service and interpersonal skills.
- Organizational and logistics coordination skills.
- Supervisory and follow‑up capabilities.
Benefits
- Medical, Dental, and Vision insurance
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- Childcare benefits
- Wellness & Recreation Membership
- Wellness Programs
Pay
Anticipated hiring range: $46,877 – $50,215 per year.
Schedule
40 hours per week; work hours may vary based on business needs; schedule may include nights, weekends, and holidays; overtime may be required.
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