EVENT COORDINATOR
About the role
This position supports the WorkDay ERP and is part of the ALL CAMPUS SUPPORT department in the Rogers Park-Lake Shore Campus. It is not split or fully grant-funded.
Responsibilities
- Develops strong internal and external customer relations through frequent communication and professional, courteous, and ethical interpersonal interactions.
- Aids faculty, staff, and student organizations in finding and booking meeting space on campus by processing reservations through the scheduling system, 25Live Pro.
- Builds detailed customer profiles and maintains accurate, organized, and up-to-date event data within appropriate software applications to ensure superior services and client satisfaction.
- Provides front-end event support, managing allocation of resources and coordinating logistics such as third-party vendors and campus partner involvement to ensure swift and accurate dissemination of details to relevant departments.
- Prepares weekly, monthly, quarterly, and annual reports as required.
- Balances operational and administrative needs with those of colleagues and clients.
- Assigns daily tasks and/or long-term projects for student workers in the absence of the Campus Reservations Manager, or as needed.
- Answers phone calls and responds to emails in a timely and efficient manner.
- Fulfills departmental policies and procedures.
- Follows all safety policies.
- Performs other duties as required.
Qualifications
- Bachelor’s degree or equivalent combination of education and experience preferred.
- Minimum of three years event management/hospitality/scheduling experience, additional revenue management experience encouraged.
- Excellent communication skills, both written and verbal required.
- Must be able to work independently and as a part of a team and have the drive to succeed.
- Excellent decision-making ability and analytical skills.
- Strong organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to focus attention on a variety of tasks.
- Ability to handle high-pressure situations while balancing upcoming deadlines with long-term project management in a timely and effective manner.
- Energetic, innovative, and self-motivated.
Computer Skills
- Proficiency with MS Office Suite.
- Internet and email applications proficiency.
Special Instructions to Applicants
Loyola University Chicago seeks candidates who will contribute to its strategic plan to deliver a Transformative Education in the Jesuit tradition. Candidates should consult the university’s mission statements at www.luc.edu/mission/ and www.luc.edu/transformativeed.
Loyola University Chicago is committed to being an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. For more information, please visit www.careers.luc.edu/benefits.
Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education.
To apply, please visit here.