Event Cleaning/Janitorial Services Supervisor at Lakewood Amphitheatre

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

About the role

The Event Cleaning/Janitorial Services Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the cleaning staff within the venue on the day(s) before, of, and after each show. Duties may also include management functions.

Responsibilities

• Direct and supervise cleaning staff and other employees performing similar services as directed.
• Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
• Aid in managing breaks.
• Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Translate instructions and important information to Spanish-speaking crew members.
• Keep the venue safe and clean at all times, including but not limited to restocking restroom paper, materials and hygiene products as needed; cleaning bathroom facilities such as toilets, sinks, and floors; cleaning spills and other messes on an as-needed basis throughout concerts and events; and picking up and sorting trash as part of our sustainability initiative.
• Thoroughly clean all areas of front of house, including but not limited to bathrooms, employee break spaces, outdoor lounge areas, and VIP areas, as well as dressing rooms and office spaces backstage.
• Complete a cleaning checklist of all assigned areas.
• Ensure all areas are ready to welcome guests.
• Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
• Assign and schedule team members to specific duties.
• Enforce safety, health, and security duties.

Requirements

• High School Diploma or equivalent.
• Able to handle long show days – up to 15 hours.
• Ability to work weekdays, weekends, and holidays, including late evenings.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Excellent verbal and written communication skills.
• Constant walking, standing and occasional sitting in an outdoor environment in all weather conditions.
• Lifting/carrying 25+ pounds.
• Lifting and carrying 50 lbs+ occasionally.
• Ability to work independently.

Qualifications

• Passionate and motivated.
• Driven, with an entrepreneurial spirit.
• Resourceful, innovative, forward thinking and committed.

Skills

• Customer service.
• Leadership.
• Training.
• Event coordination.
• Safety and security.
• Communication.
• Spanish language proficiency.
• Physical stamina and strength.

Benefits

Not specified.

Pay

Not specified.

Schedule

Part-time/Seasonal with hours beginning in April and working through October.