CCTV Operator at Lakewood Amphitheatre

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

About the role

The Lakewood Amphitheatre seeks a CCTV Operator responsible for operating, resource allocation, and communication during emergency incidents. Primary duties include monitoring and operating various video screens and collaborating with venue and emergency personnel. The role requires efficient communication, technology utilization, and critical information gathering for effective emergency response. This is part-time seasonal, event based position that requires evening and weekend availability.

Responsibilities

• Maintain a log of all incidents that are observed on CCTV during each event
• Investigate and resolve complaints via venue CCTV
• Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations
• Work directly with venue management regarding issues that require the attention of medical, security, or law enforcement
• Monitor venue activity and inform department heads of potential deployment changes needed
• Observe guests and employees via CCTV to preserve order and protect property
• Monitor activity and identify potential, developing or escalated issues that may need attention
• Ability to work with a diverse group of co-workers and develop strong working relationships across all departments
• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information to the proper departments
• Utilize discretion and practice integrity monitoring event activities

Requirements

• High School Diploma or equivalent preferred
• At least 2 years of experience in a similar role preferred
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Experience with CCTV software is strongly preferred
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Ability to use standard office equipment
• Proficient in Microsoft Office

Qualifications

• High School Diploma or equivalent preferred
• At least 2 years of experience in a similar role preferred
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Experience with CCTV software is strongly preferred
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Ability to use standard office equipment
• Proficient in Microsoft Office

Skills

• Strategic thinking and creative problem-solving
• Excellent verbal, written and interpersonal communication
• Experience with CCTV software
• Acute sense of judgment, tact and diplomacy
• Teamwork and ability to execute programs
• Use of standard office equipment
• Microsoft Office proficiency

Benefits

• Free concert tickets
• Dog-friendly offices
• Progressive benefits like student loan reimbursement and adoption/fertility support

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.