Event Arrivals Ambassador (Holiday Season)

About the role

The Arrivals Ambassador is responsible for greeting all guests to the event and assisting with a variety of service tasks such as check-in procedures, providing event information, and overseeing All-Inclusive guest check-in during Dazzling Nights™, hosted at Leu Gardens in Orlando, FL. This is a SEASONAL/TEMPORARY position with an expected start date around November 14th for the duration of the show dates through January 3rd.

Responsibilities

• Provide excellent guest service as you warmly welcome guests and ensure Memoir quality standards are met and guests have a fantastic experience.
• Oversee All-Inclusive guest check-in during Dazzling Nights™.
• After appropriate training, be willing and able to step into other roles on the event site, including ticket scanning, parking, and other general event staffing roles.

Qualifications

• Prior work experience delivering high standards of customer service through displaying excellent problem solving skills and an acute attention to detail.
• Prior experience with mobile ticketing platforms preferred.
• Ability to complete physically demanding tasks, such as standing and/or walking for long periods of time.
• Ability to work outside in various weather conditions (heat, rain, cold temperatures).
• Ability to lift objects up to 50 lbs.
• Reasonable accommodations will be made to allow differently-abled individuals to perform the essential functions of the job.
• Must be prompt and able to work all shifts assigned.
• Reliable forms of communication and transportation.
• Staff provide their own attire, with approval (black pants & shirts are recommended; closed toe shoes are required at all times).

Schedule

Seasonal/Temporary role for a minimum commitment of 7 weeks (November 14th – January 3rd); additional hours available beginning October 19th and continuing until January 15th. Approximately 25-30 hours per week. Must be available for evening shifts beginning at 4:30pm and ending at 12:00am. Work will occur at event location consisting of outdoor site environments, including active construction or production settings.

Pay

Starting Rate of Pay $18.00 per hour.

Benefits

• Opportunity to be part of a high-growth, nationally recognized company.
• Work on innovative, large-scale immersive experiences.
• Collaborative and entrepreneurial culture.
• Direct impact on meaningful, visible projects.