Evening Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers oversee the team and other managers during a shift, ensuring quality, service, and cleanliness. They manage inventory, maintain cleanliness, train staff, and handle various administrative tasks.

Responsibilities

• Plan and monitor shifts to ensure team meets McDonald’s standards
• Communicate with the next Shift Manager to prepare for their shift
• Ensure compliance with food safety regulations
• Manage inventory and daily maintenance
• Train and supervise the team
• Meet and exceed departmental targets
• Handle customer complaints and resolve issues
• Ensure safety and security protocols are followed

Requirements

• Previous leadership experience in a restaurant, retail, or hospitality setting preferred
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Ability to communicate effectively with team members and customers
• Age 18 or older

Qualifications

Applicants should be able to demonstrate a strong work ethic, excellent communication skills, and the ability to work independently and as part of a team. Previous experience in a similar role is preferred but not required.

Skills

• Leadership and management skills
• Customer service orientation
• Time management and organizational skills
• Problem-solving abilities
• Attention to detail

Benefits

• 10 days paid vacation after first year
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Free meals
• Free uniforms

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the availability of the applicant. Applicants are encouraged to discuss scheduling options during the interview process.