Evening Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, meaning the franchisee is responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
• Monitor performance during the shift, take corrective actions as needed, and ensure compliance with McDonald’s standards.
• Maintain safety, security, and profitability of the shift.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Meet targets set for the shift and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Perform food safety checks.
• Manage internal communication.
• Manage inventory management.
• Manage daily maintenance and cleanliness.
• Ensure quality food production.
• Provide exceptional customer service.
• Ensure safety and security.
• Manage scheduling.
• Train crew members.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and a willingness to work in a fast-paced environment.
• Able to manage a flexible schedule.
• Must be 18 years or older to qualify as a manager in a corporate-owned McDonald’s restaurant.

Qualifications

Applicants should possess a high school diploma or equivalent. Previous experience in a managerial role is preferred but not required.

Skills

Strong leadership, communication, and problem-solving skills are essential. Ability to multitask and handle multiple responsibilities simultaneously is crucial.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:

• 10 days paid vacation after one year of employment.
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Free meals.
• Free uniforms.

Pay

Competitive pay is offered to Shift Managers at a McDonald’s Corporate owned restaurant.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in scheduling available to accommodate personal commitments.