Evening & Alternating Weekend Receptionist - Part Time
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content.
We need to parse the job description.
Content:
- Position Title: Receptionist (already shown, we don't repeat as heading)
- Hourly: $13-$15 (Pay)
- Schedule: Evenings and Alternating Weekends (Schedule)
- Who We Are: description about Carillon Senior Living (About the role? maybe "About the role" or "About the company"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map "Who We Are" to "About the role" or maybe "About the company". We'll use "About the role". Provide prose.
- You Will Enjoy: list of benefits: Tuition reimbursement & scholarship opportunities, Employee Referral Program resulting in $300 for each successful employment referral, Offering Everyday Pay!, continual professional training and career advancement opportunities, being part of a great team in a fun, engaging work environment! These are benefits.
- Who You Are: requirements: High school diploma or GED required, At least six (6) months office/clerical experience preferred, Familiarity with Microsoft Office Suite products, Demonstrates excellent telephone, oral, and written communication skills, Skilled in the use of all business machines and personal computers, Able to handle a multiplicity of routine tasks, follows specific instructions carefully and general instructions completely. These are qualifications/requirements.
- Summary: The Receptionist is responsible for answering and transferring all incoming calls... This is responsibilities.
- Job Expectations: list of duties (many bullet-like sentences). This is responsibilities as well.
- Hospitality Focus: list of hospitality promises. Could be considered part of responsibilities or maybe "Skills"? But it's more about expected behavior. Could be part of responsibilities or maybe a separate section like "Hospitality Focus" but not in allowed headings. We could incorporate into Responsibilities as prose or list.
We must not repeat job title heading. Must not include Job ID etc. Remove boilerplate like cookie/navigation/legal/EEO etc. There's none.
We must not create sections with filler like "commensurate with experience". Not present.
We need to decide which sections to include:
- About the role (from Who We Are)
- Responsibilities (from Summary + Job Expectations + Hospitality Focus maybe)
- Requirements (from Who You Are)
- Benefits (from You Will Enjoy)
- Pay (Hourly: $13-$15)
- Schedule (Evenings and Alternating Weekends)
Qualifications and Skills could be merged into Requirements; but we can also separate if we have content. The instruction says prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section maybe "Requirements". Skills could be part of Requirements.
Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
We need to use for each section heading. Then content:
for prose,
- for lists. We must preserve all substantive information; do not invent or summarize away detail. Let's extract details. About the role (Who We Are): Paragraph: "When you work at Carillon Senior Living, you’ll notice that it’s more than a place to retire, it’s a thriving community of seniors who are passionate about West Texas values, the Lubbock community and all things Texas Tech. It’s a uniquely uplifting community where active older adults enjoy vibrant living, rewarding opportunities, exceptional hospitality, and great friendships. We just celebrated 50 years of serving Lubbock and West Texas as a trusted senior living community. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking an experienced Receptionist to join our team. If you’re looking for a different perspective on healthcare and senior living come join us today!" We'll keep that as prose. Responsibilities: combine Summary and Job Expectations and Hospitality Focus. Summary paragraph: "The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors, and performing a variety of other clerical duties as assigned." Job Expectations list: many sentences each starting with a verb. We'll turn each into
- .
List items:
- Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community
- Solves issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
- Skillfully utilize a computer and various computer programs, copy machine, fax machine, calculator, and postage machine
- Keeps difficult situations from escalating
- Provides ongoing telephone coverage
- Accepts delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepares maintenance work orders as requested by residents and staff
- Assists with projects/assignments
- Greets residents, guests, and staff with a positive helpful attitude
- Opens and closes the reception desk and properly secures all files, keys and equipment in the office area
- Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office
- Accepts and records, as directed, payments, reservations, appointments, cancellations and the like
- Attends in-service training and education sessions, as assigned
- Performs specific work duties and responsibilities as assigned
Hospitality Focus list: we could also include as responsibilities or maybe as separate but we can incorporate into responsibilities as list items under a subheading? But we only have
headings; we could add another
like "Hospitality Focus" but not in allowed list. The instruction says use headings for those specific ones; but we could still add other headings? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add other headings. We can incorporate hospitality focus into responsibilities as list items. Thus responsibilities list will include those items plus hospitality focus items. Hospitality Focus items: - We greet residents, employees, and guests warmly, by name, and with a smile. - We treat everyone with courteous respect. - We strive to anticipate resident, employee, and guest needs and act accordingly. - We listen and respond enthusiastically in a timely manner. - We hold ourselves and one another accountable. - We embrace and value our differences. - We make residents, employees, and guests feel important. - We ask, “Is there anything else I can do for you?” - We maintain high levels of professionalism, both in conduct and appearance, at all times. - We pay attention to details. We'll add these as list items. Now Requirements (Who You Are): List items: - High school diploma or general education degree (GED) required - At least six (6) months office/clerical experience preferred - Familiarity with Microsoft Office Suite products - Demonstrates excellent telephone, oral, and written communication skills - Skilled in the use of all business machines and personal computers - Able to handle a multiplicity of routine tasks, follows specific instructions carefully and general instructions completely We could also note that these are requirements. Benefits (You Will Enjoy): List items: - Tuition reimbursement & scholarship opportunities - Employee Referral Program resulting in $300 for each successful employment referral - Offering Everyday Pay! - Continual professional training and career advancement opportunities - Being part of a great team in a fun, engaging work environment! We need to preserve exact phrasing: "You will enjoy being part of a great team in a fun, engaging work environment!" The bullet says "You will enjoy being part of a great team in a fun, engaging work environment!" We'll keep that. Pay: Hourly: $13-$15. We'll put in
maybe. Schedule: Evenings and Alternating Weekends. Now ensure we don't repeat job title as heading. No Job ID. We must output only HTML fragment, no /, no markdown fences. Thus final HTML:
About the role
When you work at Carillon Senior Living, you’ll notice that it’s more than a place to retire, it’s a thriving community of seniors who are passionate about West Texas values, the Lubbock community and all things Texas Tech. It’s a uniquely uplifting community where active older adults enjoy vibrant living, rewarding opportunities, exceptional hospitality, and great friendships. We just celebrated 50 years of serving Lubbock and West Texas as a trusted senior living community. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking an experienced Receptionist to join our team. If you’re looking for a different perspective on healthcare and senior living come join us today!
Responsibilities
- The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors, and performing a variety of other clerical duties as assigned.
- Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community
- Solves issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
- Skillfully utilize a computer and various computer programs, copy machine, fax machine, calculator, and postage machine
- Keeps difficult situations from escalating
- Provides ongoing telephone coverage
- Accepts delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepares maintenance work orders as requested by residents and staff
- Assists with projects/assignments
- Greets residents, guests, and staff with a positive helpful attitude
- Opens and closes the reception desk and properly secures all files, keys and equipment in the office area
- Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office
- Accepts and records, as directed, payments, reservations, appointments, cancellations and the like
- Attends in-service training and education sessions, as assigned
- Performs specific work duties and responsibilities as assigned
- We greet residents, employees, and guests warmly, by name, and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee, and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees, and guests feel important.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Requirements