Receptionist Part Time Evenings and Weekends

About the role

Part-time receptionist position in a fast-paced skilled nursing facility. Ideal for energetic, detail-oriented, and organized individuals with a positive outlook. Weekday evenings 4:00 pm – 8:00 pm. Rotating weekends with shifts of 8:00 am – 2:00 pm and 2:00 pm – 8:00 pm.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledgeable of administrative practices, procedures, and guidelines.
• Accurate typing, filing, and record-keeping skills.
• Good communication skills.
• Ability to read, write, and speak English clearly and understandably.
• Capable of making independent decisions under pressure and remaining calm during emergencies.
• Ability to interact tactfully with residents, family members, visitors, staff, government agencies, and the public.
• Leadership and supervisory ability; willingness to work harmoniously with others.
• Patience, tact, cheerful disposition, and enthusiasm.

Physical Requirements

• Ability to move intermittently throughout the workday.
• Capacity to cope with mental and emotional stress.
• Functional sight and hearing, or use of prosthetics enabling these senses.
• Independence, flexibility, personal integrity, and ability to work effectively with residents, visitors, staff, and support agencies.
• Good general health and emotional stability.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile individuals.
• Capable of lifting and moving equipment and supplies up to 50 pounds.
• Pleasant speaking voice.
• Exposure to infectious waste, diseases, and conditions, including HIV/AIDS and Hepatitis B viruses.

Responsibilities

• Review and recommend updates to policy and procedure manuals, job descriptions, and cleaning schedules at least annually.
• Follow established departmental policies and procedures, including dress code.
• Meet regularly with reception staff to identify and correct problem areas and improve service.
• Schedule department work hours, personnel, and assignments to expedite workflow.
• Complete performance evaluations in a timely manner.
• Conduct daily rounds of the reception area to ensure staff are performing required duties and procedures are followed.
• Answer and screen incoming calls promptly and politely; take and relay messages accurately.
• Greet and direct visitors, including sign-in procedures.
• Type, file, copy materials, and maintain files, records, equipment, and supply items.
• Prepare reports, assignments, and correspondence as directed by the Administrator.
• Receive, sort, direct mail, and fax information.
• Send required reports to appropriate agencies.
• Maintain cordial relationships with residents, staff, public agencies, visitors, and callers.
• Perform other related duties as assigned.

Benefits

• Paid holidays
• Paid sick time
• Paid time off
• Retirement/pension plan
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance