Ethics Investigator II

About the role

The Ethics Investigator II supports a broad range of activities to enhance the Company’s policies, procedures, training, and investigations. Under the direction of the Associate General Counsel, this role will conduct fact-finding investigations for compliance concerns; document findings and communicate to appropriate stakeholders regarding investigative results; analyze data to address compliance-related deficiencies in TruGreen’s policies and practices; lead training and communication regarding compliance-related issues; conduct analysis of trends and present findings to senior HR and legal leaders; assist in facilitating other compliance-related functions as needed (leave management; employment testing; policy development and maintenance, etc.). This is a hybrid role based out of our Support Center in Franklin, TN, with Monday through Thursday in the office and Fridays as designated work-from-home days. You must be physically located in the United States while performing this job.

Responsibilities

• Conducts fact-finding for more complex and/or sophisticated investigations of compliance allegations and conflict of interest matters.
• Analyzes, prepares, and provides metrics, reports, and related analyses to leadership; identifies areas of risk and strategies for improvement based on investigative results.
• With the support of subject matter experts in the Legal and HR Departments, provides training and communication regarding substantive compliance areas.
• Reviews and edits enterprise policies; identifies policy gaps and recommends/prepares solutions.
• Assists in other compliance areas (associate and applicant screening, leave management, etc.).
• Participates and contributes to various corporate projects and teams related to ethics and compliance initiatives.

Competencies

• Accountability – holding self and others accountable to meet commitments.
• Action-Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Requirements

• Bachelor’s degree or higher.
• At least 3–5 years experience in ethics/compliance program management, HR investigations, loss prevention, or similar compliance-related role required.
• Legal experience preferred.

Skills

• Proficiency in Microsoft suite of programs (Word, Excel, PowerPoint, Outlook) and case management database systems.
• Ability to influence and communicate with people across an organization.
• Strong verbal and written communication skills; foreign language skills a plus.
• Excellent interpersonal skills with the ability to deal effectively with individuals at all levels.
• Sound judgment and proven ability to maintain discretion and confidentiality.
• Strong attention to detail, well-organized, and ability to manage time efficiently.
• A high degree of initiative requiring little or no supervision.
• Ability to prioritize projects, solve problems and meet project timelines.
• Ability to speak, read and write fluently in English is required.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to: sit, stand, and walk; use hands and arms to handle, feel, reach, write, and type; speak and hear; use close vision abilities.
• Occasionally required to: lift or move up to 25 pounds; stoop, kneel, crouch or crawl.

Work environment characteristics: noise level low to moderate; adverse conditions minimal.

Pay

$54,983.00 – $91,638.00. This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law.

Benefits

• Medical, Dental, and Vision insurance
• Company-matching 401(k)
• Other programs and perks

Schedule

Hybrid: Monday through Thursday in the office (Franklin, TN Support Center), Friday work-from-home.