Estimator / Project Sales Specialist

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Vision insurance

Qualifications

• Commercial service or estimating experience preferred
• HVAC, refrigeration, food equipment, plumbing, electrical, or construction estimating experience is a plus
• Strong computer skills
• Excellent written and verbal communication
• Strong organizational skills
• Self-motivated with a sense of urgency
• Professional customer service skills
• Ability to read technician notes and translate them into customer-friendly proposals

What You'll Do

• Create Professional Estimates
• Review technician recommendations and inspection reports
• Build accurate repair, replacement, and project estimates
• Price labor, materials, equipment, and subcontractors
• Ensure estimates are complete, accurate, and profitable
• Sell the Solution
• Contact customers to explain recommended repairs
• Answer questions and provide professional recommendations
• Build trust and confidence with every customer
• Overcome objections while maintaining exceptional customer service
• Help customers understand the value of repairing or replacing equipment before failures occur
• Follow Up
• Proactively follow up on all outstanding estimates
• Keep estimates moving through the sales pipeline
• Track customer decisions and update statuses
• Ensure no opportunities are forgotten
• Manage Deficiencies
• Review technician-identified deficiencies daily
• Verify documentation, photos, and recommendations
• Prioritize urgent and safety-related repairs
• Cook with dispatch, parts, service managers, and technicians
• Coordinate with dispatch, parts, service managers, and technicians
• Convert deficiencies into completed work
• Support Operations
• Work closely with service managers and dispatch
• Cook with equipment ordering when projects are approved
• Help improve estimating processes and profitability
• Maintain accurate records within NetSuite

What Success Looks Like

• Estimates completed within 24 hours
• Outstanding customer communication
• High estimate approval rate
• Fast follow-up on every opportunity
• Increased revenue from technician-generated deficiencies
• Strong gross profit margins
• Excellent organization and attention to detail

Why Join Pro-Serv?

• Competitive salary
• Performance bonus opportunities
• Health benefits
• Paid holidays
• Paid time off
• 401(k)
• Career advancement opportunities
• Ongoing training and development
• Modern technology and systems
• A leadership team committed to helping employees succeed

How to Apply

If you're looking for more than just a job and want to build a career with one of the fastest-growing commercial service companies in the Carolinas, we'd love to hear from you. Apply today and help us keep the Carolinas cooking.