Esthetician- On Call
About the location
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
About the role
The On Call Esthetician is an essential member of the team dedicated to providing exceptional quality and service to our guests. As an Esthetician at Four Seasons Hotel Chicago, you will deliver exceptional facial treatments and skincare services that reflect the brand's luxury standards. You will play a vital role in creating a serene and rejuvenating experience for guests while promoting wellness and skincare knowledge. The role requires technical expertise, a guest-focused approach, and a commitment to maintaining a pristine spa environment.
Responsibilities
- Provide professional and personalized facial treatments, ensuring a relaxing and rejuvenating experience for all clients.
- Perform additional aesthetic services, including hair removal, as per spa standards and guest preferences.
- Advise guests on skincare routines and recommend suitable retail products to enhance their results.
- Anticipate guest needs, provide knowledgeable advice, and ensure satisfaction through thoughtful and attentive service.
- Maintain cleanliness and organization of all spa areas, including treatment rooms and staff lounges.
- Set up, utilize, and clean all facial equipment, including steamers, high-frequency devices, depilatory heaters, and sterilizers.
- Prepare treatment rooms with the necessary supplies and ensure proper inventory of products and linens.
- Utilize the appointment booking system to schedule and manage services efficiently.
- Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
- Participate in training sessions and meetings to stay updated on spa protocols and industry trends.
- Adhere to all safety procedures and respond appropriately to emergencies or safety concerns.
Requirements
- National certification or license as an Esthetician/Facialist.
- A minimum of 2 years of experience working as a certified esthetician in a luxury spa or wellness environment.
- Proficiency in English, with excellent communication and presentation skills.
- Strong understanding of high-quality spa service experiences and skincare techniques.
- Ability to operate and maintain all facial equipment to the highest standards.
- Organizational skills, attention to detail, and a professional demeanor.
- Physical stamina to perform treatments while standing or leaning over clients and the ability to lift and carry supplies.
- Valid work authorization for the U.S.
Benefits
- Commission-based compensation.
- Energizing employee culture where you are encouraged to be your true self.
- Comprehensive learning and development programs to help you elevate your craft.
- Competitive wages and paid time off benefits.
- 401(k) retirement plan and employer matching program (eligibility based on hours worked).
- Inclusive and diverse employee engagement & recognition events all year-round.
- Complimentary dry cleaning for employee uniforms & employee meals.