Estate Manager

Responsibilities

• Oversee the daily operations, organization, and presentation of the family's New York City residence while assisting with oversight of the Connecticut property
• Coordinate vendors, contractors, designers, building management, and household service providers
• Manage preventative maintenance schedules, household projects, repairs, and ongoing property needs
• Develop and maintain household manuals, standard operating procedures, vendor directories, maintenance calendars, household inventories, and family preference documents
• Oversee household purchasing, procurement, stocking, deliveries, and inventory management
• Serve as the primary liaison between principals, household staff, vendors, and outside service providers
• Coverage of the family's move-in process by organizing the home, implementing systems, and ensuring operational readiness
• Coordinate special projects, seasonal needs, home improvements, and vendor scheduling
• Support the family's move-in process by organizing the home, implementing systems, and ensuring operational readiness
• Coordinate special projects, seasonal needs, home improvements, and vendor scheduling
• Aid in guest readiness, entertaining support, table settings, household presentation, and residential aesthetics
• Ensure the residence remains impeccably maintained, organized, and guest-ready at all times
• Provide organized written updates, maintain project tracking, and communicate regularly with the principals
• Collaborate closely with the family's existing household staff, including the nanny and nanny/housekeeper, to ensure seamless household operations
• Respond to urgent household issues, emergencies, and time-sensitive matters as needed

Requirements

• Strong command of English language; outstanding writing and verbal communication skills
• Excellent references from both current and former employers
• Minimum of 7–10 years of experience as an Estate Manager, House Manager, Property Manager, Director of Residences, or senior hospitality professional
• Strong understanding of private service, estate operations, household systems, and luxury residential management
• Exceptional organizational, vendor management, project coordination, and problem-solving skills
• Hospitality-minded with a refined eye for presentation, aesthetics, and household detail
• Ability to work independently while exercising excellent judgment and discretion
• Experience managing vendors, contractors, household employees, and luxury residential projects
• Experience with New York City luxury residences, building operations, renovations, and multi-property oversight strongly preferred
• Flexible, proactive, highly discreet, and solutions-oriented
• Valid Driver's License preferred
• Able to legally work within the United States for any employer

Pay

$160,000–$200,000 annually, commensurate with experience

Benefits

Comprehensive healthcare benefits (or equivalent stipend), PTO, and long-term growth opportunity within a stable, appreciative private household.