Essential Plan Account Manager - Broome, Tioga, Chemung Counties, NY
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove telecommuting policy note? Might be considered boilerplate but it's part of benefits? It's a note about telecommuters; maybe keep as part of Benefits? It's not a benefit per se. Might be considered boilerplate; but it's specific to telecommuters. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The telecommuter policy note is not exactly those categories; but it's a policy note. Might keep as part of Benefits? It says "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." That's more of a requirement. Could be placed under Requirements? Might be considered a requirement. But we can include it under Requirements as a bullet? However we need to preserve all substantive information. Let's extract substantive content.
Let's parse the posting:
- Intro: "This is an outside/field sales position *** *** Base Pay + Bonus ***At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together."
- Then description: "Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire."
- Location note: "If you reside in Broome, Tioga, or Chemung Counties, NY or surrounding areas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges."
- Primary Responsibilities: list bullet points (starting with "Enroll eligible members...").
- Demonstrated Skills: list bullet points.
- Reward/recognition paragraph: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in."
- Required Qualifications: list bullet points.
- Preferred Qualifications: list bullet points.
- Pay: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19 - $38 per hour based on full-time employment. We comply with all minimum wage laws as applicable."
- Then mission statement etc (EEO etc) which we should remove as boilerplate.
- Also note: "*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." This is a footnote after Preferred Qualifications? Actually appears after Preferred Qualifications line: "Insured and dependable vehicle*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." So it's a note about vehicle and telecommuter policy. We'll keep as part of Requirements maybe.
We need to decide sections.
We have content for:
- About the role: could be the introductory paragraphs describing role, mission, etc. That's substantive.
- Responsibilities: the Primary Responsibilities list.
- Skills: Demonstrated Skills list.
- Qualifications: we have Required Qualifications and Preferred Qualifications. Could combine into Qualifications section with subheadings? But we only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Qualifications section containing both required and preferred (maybe separate with headings inside? Not allowed? We can just list items; maybe we can separate with indicating Required vs Preferred. That's okay.
- Benefits: we have benefits description: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also note about telecommuter policy? Might be part of Benefits? But it's a requirement. We'll keep Benefits as described.
- Pay: we have hourly pay range $19 - $38 per hour.
- Schedule: we have ability to work core business hours Monday-Friday 8am-5pm and nights and weekends when required. Also ability to travel locally up to 100% of time. Also note about residing within/commutable distance. Also access to reliable transportation and valid US driver's license. Those could be Schedule or Requirements. The schedule section: we have core business hours, nights/weekends when required. Also travel up to 100% (maybe schedule). We'll include schedule info.
- Requirements: maybe we separate Required Qualifications as Requirements? But we already have Qualifications section. The instruction list includes Requirements as a possible heading. Could use Requirements for mandatory items (like HS diploma, CAC, experience, etc.) and Qualifications for preferred? But we have both Required and Preferred. Could treat Requirements as mandatory qualifications, and Qualifications as preferred? However the instruction list includes both Requirements and Qualifications. We'll use Requirements for required qualifications, and Qualifications for preferred qualifications. That seems logical.
Thus sections:
- About the role: intro paragraphs.
- Responsibilities: Primary Responsibilities list.
- Requirements: Required Qualifications list (including HS diploma/GED, Marketplace Certified, 2+ years B2B/B2C etc, MS Office proficiency, travel up to 100%, core business hours nights/weekends, reside within/commutable distance, reliable transportation, valid driver's license, insurance, good driving history, telecommuter policy note maybe). Also include ability to work core business hours etc.
- Skills: Demonstrated Skills list.
- Qualifications: Preferred Qualifications list (bilingual, relationships with non-profits, experience with diverse communities, knowledge of EP Market Place marketing rules, previous outside sales and territory management, team player, insured and dependable vehicle maybe already in Requirements but we can keep). Also note about vehicle? Already in Requirements; but we can keep.
- Benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution.
- Pay: hourly pay range $19 - $38 per hour.
- Schedule: core business hours Monday-Friday 8am-5pm, nights and weekends when required, ability to travel locally up to 100% of time within assigned sales territories.
We must not include sections with filler like "not specified". All have content.
We must not repeat job title as heading. Not include Job ID etc.
We must output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
...
Responsibilities
- ...
...
Similarly for others.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the exact phrasing? We can keep the substance but not necessarily verbatim? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should not omit details, but we can rephrase? Safer to keep the original sentences/phrases as much as possible.
Let's extract each piece.
About the role: combine the introductory mission description and role description.
Original:
"This is an outside/field sales position *** *** Base Pay + Bonus ***At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire."
We also have location telecommute note: "If you reside in Broome, Tioga, or Chemung Counties, NY or surrounding areas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges."
We could include that in About the role or maybe Requirements. But it's about location flexibility; could be part of About the role. We'll include it.
Thus About the role paragraph(s) will contain all that.
Now Responsibilities: list from "Primary Responsibilities:" bullet points.
Let's extract each bullet:
- Enroll eligible members in all lines of business (including Essential Plan, Medicaid, & Child Health Plus)
- Build and foster relationships with key accounts (provider offices, CBOs, housing, etc.)
- The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales
- Serve as point of contact for members to provide excellent service and enrollment experience
- Lead pipeline management
- Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
- Conduct product information presentations in multiple settings, including in-home consultations
- Function independently and responsibly with minimal need for supervision
- Track and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systems
- Provide input, support and feedback on promotional opportunities, benefits, and other issues
- Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
- Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
- Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
- Input consumer demographics and interactions into company systems as appropriate
- Performs other duties as required
We need to keep them as list items.
Now Skills: "Demonstrated Skills:" bullet
indicating Required vs Preferred. That's okay. - Benefits: we have benefits description: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also note about telecommuter policy? Might be part of Benefits? But it's a requirement. We'll keep Benefits as described. - Pay: we have hourly pay range $19 - $38 per hour. - Schedule: we have ability to work core business hours Monday-Friday 8am-5pm and nights and weekends when required. Also ability to travel locally up to 100% of time. Also note about residing within/commutable distance. Also access to reliable transportation and valid US driver's license. Those could be Schedule or Requirements. The schedule section: we have core business hours, nights/weekends when required. Also travel up to 100% (maybe schedule). We'll include schedule info. - Requirements: maybe we separate Required Qualifications as Requirements? But we already have Qualifications section. The instruction list includes Requirements as a possible heading. Could use Requirements for mandatory items (like HS diploma, CAC, experience, etc.) and Qualifications for preferred? But we have both Required and Preferred. Could treat Requirements as mandatory qualifications, and Qualifications as preferred? However the instruction list includes both Requirements and Qualifications. We'll use Requirements for required qualifications, and Qualifications for preferred qualifications. That seems logical. Thus sections: - About the role: intro paragraphs. - Responsibilities: Primary Responsibilities list. - Requirements: Required Qualifications list (including HS diploma/GED, Marketplace Certified, 2+ years B2B/B2C etc, MS Office proficiency, travel up to 100%, core business hours nights/weekends, reside within/commutable distance, reliable transportation, valid driver's license, insurance, good driving history, telecommuter policy note maybe). Also include ability to work core business hours etc. - Skills: Demonstrated Skills list. - Qualifications: Preferred Qualifications list (bilingual, relationships with non-profits, experience with diverse communities, knowledge of EP Market Place marketing rules, previous outside sales and territory management, team player, insured and dependable vehicle maybe already in Requirements but we can keep). Also note about vehicle? Already in Requirements; but we can keep. - Benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. - Pay: hourly pay range $19 - $38 per hour. - Schedule: core business hours Monday-Friday 8am-5pm, nights and weekends when required, ability to travel locally up to 100% of time within assigned sales territories. We must not include sections with filler like "not specified". All have content. We must not repeat job title as heading. Not include Job ID etc. We must output only HTML fragment, no /, no markdown fences. We'll produce something like:
About the role
...
Responsibilities
- ... ...