Essential Plan Account Manager, NY
Primary Responsibilities
- Enroll eligible members in UHC Essential Plan
- Build and foster relationships with key accounts (provider offices, CBOs, housing, etc.)
- Present health plan information to providers, business advocates, potential eligible individuals, and related community institutions
- Serve as the point of contact for members to provide excellent service and enrollment experience
- Lead pipeline management
- Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
- Conduct product information presentations in multiple settings, including in-home consultations
- Manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely manner
- Track and measure various sales event effectiveness and activities, events, leads & leads progress, sales, appointments, contacts, and relationship progress daily through internal systems
- Provide input, support, and feedback on promotional opportunities, benefits, and other issues
- Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes, and other services and issues to provide community partners, prospects, and members with accurate information and provide feedback as appropriate
Required Qualifications
- Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC)
- 2+ years of business-to-business (B2B), business-to-consumer (B2C) direct marketing, outside sales, or community outreach experience
- Intermediate level of proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and CRM (Salesforce)
- Ability to travel locally up to 100% of time within assigned sales territories in this NY market area
- Reside within/commutable distance of their target geography
- Access to reliable transportation and valid US driver's license with current automobile insurance and good driving history
Preferred Qualifications
- Bilingual preferred (Russian, Spanish, English, Arabic, French, etc.)
- Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory
- Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities
- Demonstrated knowledge of Essential Plan Marketplace marketing rules and regulations preferred, training in all lines of businesses will be provided
- Previous outside sales and territory management experience
- Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.00 to $38.00 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance.
We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.