Escrow Officer (in office)

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

About the role

The Escrow Officer plays a key role in making the dream of home ownership a reality by handling real estate transactions, ensuring funds are properly accounted for, and completing closings. This role requires exceptional decision-making skills, strong communication, and the ability to multi-task as part of a team.

Responsibilities

• Determine requirements for real estate escrow transactions
• Act as a neutral liaison between file parties, adhering to company policy and monitoring risks
• Ensure proper accounting and disbursement of funds in accordance with contracts and company policy
• Prepare regular reports on escrow account status and provide these reports to parties involved
• Examine property titles, mortgages, and trust deeds
• Prepare legal documents for the closure of sales
• Record and file documents, prepare, and distribute final closing statements and title

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions
• Openness to new technology and proprietary programs; adjusts easily to new workflows
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication skills, comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, detail-oriented, and knowledgeable about navigating internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid licensing/certification as required by applicable state
• High school diploma or equivalent

Qualifications

• Passionate about helping customers
• Comfortable guiding and supporting future talent
• Knowledgeable about MS Office suite and adaptable to new software applications

Skills

• Strong decision-making skills
• Effective communication skills
• Organizational skills
• Attention to detail
• Ability to work in a fast-paced, dynamic environment

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay Range: $21.98 - $29.30 hourly