Escrow Officer (in office)
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.
About the role
We are transforming the residential real estate experience one closing at a time. Join us as an Escrow Officer, where you will work in a dynamic, fast-paced setting focused on customer service and closing deals. This role requires exceptional decision-making skills, strong communication, and the ability to multi-task as part of a team.
Responsibilities
- Determine requirements for real estate escrow transactions
- Act as a neutral liaison between file parties, adhering to company policy and monitoring risks
- Ensure proper accounting and disbursement of funds in accordance with contract terms and company policy
- Prepare regular reports on escrow account status and provide these reports to involved parties
- Examine property titles, mortgages, and trust deeds
- Prepare legal documents for the sale closure
- Record and file documents, prepare, and distribute final closing statements and title
Requirements
- 2-4 years of escrow-related experience
- Experience directly handling escrow transactions
- Openness to new technology and proprietary programs; adjusts easily to new workflows
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication skills, comfortable using various types of communication to meet customer needs
- Problem solver with strong organizational skills, detail-oriented, and able to navigate internal and external resources to resolve issues
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- Valid Licensing/Certification as required by applicable state
- High school diploma or equivalent
Qualifications
- Passionate about helping customers
- Comfortable guiding and supporting future talent
- Knowledgeable about MS Office suite and adaptable to new software applications
Skills
- Exceptional decision-making skills
- Strong communication skills
- Ability to multi-task
- Passion for helping customers
- Organizational skills
- Detail-oriented
- Ability to navigate internal and external resources
- Knowledge of MS Office suite
- Adaptable to new software applications
Benefits
- Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
- Employee stock purchase plan
Pay
The pay range for this position is $26.88 - $35.83 hourly. This hiring range is a reasonable estimate of the base pay range at the time of posting. Pay is based on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.