Escrow Officer

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

About the role

We are seeking a detail-oriented Escrow Officer who thrives in a fast-paced, client-focused environment and takes pride in delivering accurate, compliant, and seamless closings. This role is ideal for someone who combines operational precision with strong relationship management and sound decision-making.

Responsibilities

• Open, manage, and oversee escrow accounts for residential and commercial transactions
• Accurately handle, safeguard, and disburse escrow funds
• Prepare, review, and execute closing documents from file open through settlement
• Serve as a trusted liaison between buyers, sellers, agents, lenders, and attorneys
• Drive transactions forward while maintaining clear, proactive communication with all parties
• Ensure full compliance with company policies, state regulations, and industry standards
• Identify and mitigate risk to protect clients and ensure smooth closings

Requirements

• Strong attention to detail and a commitment to accuracy
• Excellent communication and customer service skills
• Sound judgment and decision-making capabilities
• A collaborative, team-oriented mindset

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Knowledge of real estate transactions and escrow processes
• Ability to manage multiple transactions in a high-volume environment
• Proficiency in Microsoft Office Suite

Skills

• Attention to detail
• Customer service
• Decision-making
• Collaboration

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

The pay range for this position is $24.42 - $32.56 hourly. The actual compensation offered will depend on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.

Schedule

Full-time position.