Escrow Officer

About the role

An Escrow Officer is an Administrative Assistant in the Real Estate industry whose main purpose is to assist a Senior Escrow Officer with the daily activities and tasks required to get the transaction to the closing table. The escrow team (comprised of a Senior Escrow Officer and an Escrow Officer) works with buyers and sellers to ensure that all parts of a real estate transaction are completed prior to closing.

What you'll do

• Open escrows within 24 hours and ensure customers receive copies the same day
• Assist in processing escrows with a high degree of quality, including funding/balancing, figuring, clearing prelims, and signing clients
• Order all necessary documents to close escrows in a timely manner (i.e., demands, loan documents, and insurance)
• Maintain records of communication with all partners involved in escrows
• Follow company standards and practices when processing transactions, as well as applicable state laws and guidelines
• Inform escrow officers of any missing items or problems relevant to closing
• Deposit any funds required by buyers and sellers of each escrow within 24 hours of receipt
• Return all calls, voicemails, and emails in a timely manner
• Provide clerical support during the escrow process including: opening title orders; communicating with Lenders, Realtors and Customers to obtain all necessary information for a successful transaction; after closing, obtaining funding authorization from Lenders when necessary; reviewing files for complete signatures and notarizations; scanning documents into the operating system for digital document storage; balancing and disbursing funds in accordance with instructions; and performing any other tasks as required by your Escrow Officer for a successful real estate transaction
• Perform other duties as assigned by supervisor

Who you are

• Previous experience working as an Escrow Officer or Escrow Assistant is a strong plus; candidates who have worked in finance (banking) with roles centered around real estate lending like Loan Officers or Loan Processors also tend to do exceptionally well
• Incredibly detail oriented
• A team player with the capacity to be proactive and take initiative when necessary
• Excellent communicator who can relay information clearly to all stakeholders
• Tech friendly and capable of picking up new software systems relatively easily (familiarity with Qualia is a plus but not required)
• Able to manage stress and stressful situations well, handling demanding requests from Real Estate Agents, Lenders, Buyers and Sellers with composure