Escrow Officer

Job Summary

We are seeking an Escrow Officer to join our team in Knoxville, TN. The Escrow Officer/Closer is responsible for pre-closing, coordinating with agents & lenders, preparing settlement statements, scheduling and conducting the closing, preparation and recording of documents. This role oversees support staff within the escrow function applicable by office.

Responsibilities

• Review and clear title; identify underwriting concerns; prepare the settlement statements if applicable.
• Must adhere to company production goals.
• Prepare settlement statement and closing packages (if applicable).
• Maintains knowledge and seeks out industry developments that affect title insurance transactions.
• Responsible for understanding all parts of the escrow process to ensure that orders are opened with the end result in mind.
• Coverage communication with the realtors, lender, attorneys, buyers, sellers, members, etc., to prepare for settlement.
• Prepare a Closing Disclosure (CD) and/or Settlement Statement that is compliant with a purchase contract, a lender, and federal/state requirements.
• Perform closing functions in accordance with company and state standards.
• Continue to call and network to create business relationships that maintain and increase the profitability of the office.
• Deliver high-level customer service and business relationships.

Requirements

• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, demonstrated resourcefulness in setting priorities.
• Demonstrated effective customer service experience to a diverse audience to enhance service delivery.
• Carries out duties in compliance with all federal and state regulations and guidelines.
• Complies with all company and site policies and procedures.
• Remains current in profession and industry trends.
• Familiar with title and escrow regulations in the state where employed.
• Successfully completes regulatory and job training requirements.
• Able to perform repetitive tasks while maintaining speed of work and attention to detail without loss to production.
• Able to work with others in a team environment.
• Makes a positive contribution as demonstrated by: Making suggestions for improvement and learning new skills, procedures, and processes.

Qualifications

• Define problems, collect data, establish facts, and draw valid conclusions.
• Identify complex problems by reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Skills

• Knowledge of title industry software, Softpro Select preferred.

Benefits

At Acrisure, we offer a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

Pay

Commensurate with experience.

Schedule

N/A