Escrow Administrator

Responsibilities

• Work with customers and insurance providers to ensure accurate adjustments are added/removed from customers’ accounts.
• Conduct analyses to ensure system inputs are coded accurately.
• Answer customer requests promptly.
• Balance and reconcile checks, distribute them to the appropriate administrator, and mail them.
• Audit new and current files to ensure compliance with policies and procedures, including reviews of flood, hazard, private mortgage, and lender placed policies.
• Review weekly, monthly, and yearly reports to ensure all items are paid timely.
• Open, sort, and distribute department mail.

Qualifications

Strong attention to detail and organizational skills are essential. Proficiency in Microsoft Office Suite is required. Knowledge of mortgage industry practices and regulations is preferred.